Privacy Policy

1. Information We Collect

• Account details — your email address is verified with a one-time secure code; your name and phone number are collected when you transact or list.
• Transaction data — orders, wallet top-ups, transfers, savings goals, budgets and payment references.
• Verification data — on-site inspection notes, matches and ratings submitted by our agents about commodities, vendors or locations.
• Listing content — titles, descriptions, prices, photos and videos you upload to the Marketplace, Service Jobs or Bid Markets.

2. How We Use Your Information

• To verify your identity and let you sign in securely without a password.
• To process orders, hold funds, run wallet balances and coordinate savings and budget tools.
• To connect buyers with vendors and assign a verification agent where a purchase requires on-site confirmation.
• To send transactional notices such as order confirmations, agent findings and cart reminders.
• To keep the marketplace safe, prevent fraud and comply with applicable law.

3. Payments, Wallet & AMRC Coin

Payment and wallet activity — top-ups, transfers, savings deposits and withdrawals — is recorded so you and our support team can track your balance. We never store full card numbers or crypto private keys. Blockchain transfers may be publicly visible on their respective networks, which we do not control.

4. Verification Agents & Dispatch

When a purchase requires inspection, we share the relevant order reference, vendor name and location with an assigned verification agent so they can physically confirm the goods. Agents are bound to keep this information confidential and to report findings truthfully.

5. Sharing With Vendors & Partners

When you place an order, the vendor needs enough detail to fulfil it — your name, delivery details and the items ordered. We share only what is necessary. We do not sell your personal data to third parties.

6. Cookies & Local Storage

We use your browser's local storage to keep you signed in, remember your search history, saved items and preferences. You can clear this at any time from your browser settings, though you may need to sign in again afterwards.

7. Data Security & Retention

Access to your data is protected by session tokens and account checks. We retain transaction and verification records for as long as needed to run the marketplace, resolve disputes and meet legal obligations.

8. Your Privacy Rights

You may request access to, correction of, or deletion of your personal data, subject to records we must keep for legal or dispute reasons. To make a request, contact our team using the details below.

9. Contact Us

Questions about this policy? Reach our team any time.